Well, it looks like Vonage's disconnect runaround has finally caught up with it. I got an email from some attorneys titled "Vonage Class Action Settlement Notice". The actual site is:
So if you are a former Vonage customer, go to that site and check it out. You probably got an email from them about it. The only way these companies will learn not to hose customers is to get stuff like this thrown at them. Of course they claim no wrong doing because they bury all their caveats in the long user agreement that they have. Just like credit card offers that promised a fixed interest rate for the life of the credit card or balance transfer, but yet the fine print states that they can jack your interest rate up at any time for any reason. And guess what happened to the credit card companies. Yep, you guessed it. They got legislated. When people get hosed and they feel "cheated" and there are enough of them, they will fight back.
The $64,000 question is will Vonage learn from their mistakes? If they are smart they will. Only time will tell. Until that time, I wouldn't touch these guys with a 10 foot pole.